1. Information We Collect

We collect personal information that is necessary to provide you with our gardening services, including estimates, appointment reminders, and invoices. The types of personal information we may collect include:

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Contact Information: Name, phone number, email address, and billing address.
Service Information: Details related to the gardening services you requested, including the type of services and location.
Payment Information: Information required for processing payments, including payment method and billing details (this may be handled by a third-party payment processor).
Appointment Information: Dates and times of scheduled appointments.

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2. How We Use Your Information

 

We use the personal information we collect for the following purposes:

Providing Services: To provide you with accurate estimates, schedule and remind you of appointments, and deliver the requested gardening services.

Communication: To communicate with you regarding our services, including sending you appointment reminders, updates, and invoice notifications.
Invoicing: To send invoices for services rendered.
Customer Support: To assist you with any questions or issues related to our services.

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​Users will receive informational and promotional messages related to our gardening seasonal services. Messages will be sent approximately once a month. Message and data rates may apply.

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3. How We Protect Your Information

 

We take your privacy seriously and are committed to safeguarding your personal information. To ensure its protection, we implement robust physical, electronic, and administrative security measures. Strict access controls are in place, and we regularly train our employees to prevent unauthorized sharing of user data. Additionally, we use industry-standard encryption to secure sensitive information during transmission.

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4. Sharing Your Information

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We do not share your personal information with third parties except in the following situations:

Service Providers: We may share your information with trusted third-party vendors and service providers who help us perform services (such as payment processors and email communication platforms). These parties are required to protect your information and can only use it for the purpose of performing the services they provide for us.

Legal Compliance: We may disclose your information if required by law or in response to valid legal requests by authorities (such as a subpoena or court order).

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We do not share your mobile information with third parties for marketing purposes.

5. Your Rights and Choices

Access and Update: You have the right to request access to your personal information and correct any inaccuracies.

Opt-Out: You may opt-out of receiving marketing communications or appointment reminders at any time by following the unsubscribe instructions in our communications or contacting us directly.

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Unsubscribe and Help Instructions:

• Include instructions for users to unsubscribe: 'Text STOP to unsubscribe.'

• Provide guidance for obtaining help: 'Text HELP for assistance.'

Adding these elements will ensure compliance with requirements.

Data Retention: We will retain your information only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.

6. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website, such as remembering your preferences or tracking the usage of our services. You can control cookies through your browser settings.

 

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

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More Than Gardens

355 Post Avenue, Suite 103

Westbury, NY 11590 us
Email: contact@morethangardesn.com
Phone: 516 500 3135